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LMS Frequently Asked Questions

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If you have exhausted all assessment attempts, please contact your Team Manager or our LMS Team. If approved, our LMS Team will provide an additional assessment attempt or re-enroll you according to our organization's learning policy.

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Yes. If your request is approved, our LMS Team can provide an additional assessment attempt. You may be required to complete the training again before taking the assessment.

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Depending on our organization's learning policy, you may be required to complete the training again before receiving another assessment attempt.

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  1. Inform your Team Manager.
  2. Your Team Manager may coordinate with our LMS Team.
  3. Or email lms.helpdesk@simplifyvms.com.
  4. Our LMS Team will review your request.

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  • An additional assessment attempt may be provided.
  • You may be re-enrolled in the course.
  • You may be asked to complete the training again.
  • Our LMS Team will notify you once everything is ready.

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Please contact your Team Manager or our LMS Team at lms.helpdesk@simplifyvms.com. Include your name, employee ID, course name and a screenshot if available.

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Yes. Our LMS Team can reset assessment attempts or re-enroll learners after the required approval is received.

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Email: lms.helpdesk@simplifyvms.com